Terms of use and purchase

By placing your order, you accept these Terms and Conditions and the Terms of Service below.

Delivery Zones
The products offered on the website will only be sent to the following countries:

Austria
Portugal
France
Belgium
Monaco
Germany
Austria
Netherlands
Greece
Italy
Ireland
Latvia
Malta
Mexico
United Kingdom
Sweden
Denmark
Finland
Norway
United States
Argentina
No shipments will be made outside of the mentioned delivery area.

Accepted payment methods
The following payment methods are offered: credit/debit card, PayPal and deferred payment via Pagantis.

VAT
The prices shown include the legally applicable Value Added Tax (VAT) and are indicated in euros. Unless expressly stated otherwise, the prices indicated do not include shipping costs.

Customs fees
Shipping costs do not include in any case customs duties, tariffs or taxes on the import of products. These will be paid by the buyer.

Gifts
Physical gifts will be available while stocks last, but in no case will the order be sent without its corresponding gift or replacement, if so indicated in the order.

We reserve the right to exchange gift items, for lack of them, for others of equal or greater value.

Gifts cannot be exchanged for money, nor can they be changed or returned without prior approval.

Returns of gift items must be approved in advance in writing at the Customer Service Centre and will be accepted or not, depending on the availability of the items.
Shipping costs for the exchange of gift articles, previously approved, must be assumed by the customer both in the section from their home to our facilities and in the section for the replacement of our facilities to the customer's home.
In the event of placing an order for a gift and not having the initial order in stock at that time, compensation will be offered for the inconvenience caused by another article of the same or better characteristics to which the gift may or may not correspond.



The resolution of any conflict that may arise from the relationship shall be resolved in accordance with Spanish legislation and shall be subject to the Courts and Tribunals that are competent and legally determined by the laws applicable to this contract.