When do new kits go on sale?
Kits go up on our website at 12 p.m. Pacific Standard Time on the last day of every month. Kits are sold on a first-come, first-serve basis.
When are kits shipped?
Kits are mailed out on the 10th of each month.We will make every effort to ship out your kits as early as possible, depending on the volume sold. We completely understand your sense of urgency. We're the same way...we want our kits NOW!
How do I sign up for a subscription?
Click on 'Subscriptions' on the Home Page. Purchase your desired subscription (3 months or 6 months) You will be billed and sent the kit for the month you signed up. For example: You sign up for a 6 month subscription on July 28th. Your subscription becomes effective as of the July kit so you will be billed for and sent the July kit. You do not need to add the current month's kit to your shopping cart if you are purchasing a subscription.
I just joined your monthly kit subscription. When do I receive my first kit?
You will receive an automatic e-mail confirming your subscription and your billing/shipping information. Kits will ship on the 10th of each month barring any unforeseen circumstances. We will make every effort to ship as quickly as possible. If the current month's kit is sold out, then your membership will begin at the release of the following month's kit.
When is my credit card charged?
Subscription members are charged on the first of each month. Any separate purchases are charged immediately. Once payment is confirmed your order will be shipped out within 1 - 3 business days.
Can I order a kit, add-on and/or a project without being a subscription member?
Yes.You do not need to be a subscription member to make purchases. You can make a one-time purchase as long as the items desired are in stock. Be sure to check subscription member benefits in order to take advantage of a guaranteed monthly kit, discounted pricing of kits, and members-only specials.
What payment methods can I use to make a purchase?
You can make a safe and secure payment (We are SSL certified) with your Visa, MasterCard, American Express, Discover or PayPal account. Sorry, no personal checks or money orders.
Are all of your products acid-free?
All patterned papers, cardstocks and most embellishments are acid-free. However, some embellishments may not be acid-free (such as miscellaneous office products) as they originate from non-scrapbooking sources and are not manufactured specifically for scrapbooking.
Please contact us at scrapforacure@yahoo.com with specific product inquiries relating to acid-free status.
What if something is missing from my kit or an item is damaged?
As a valued customer we want you to be completely satisfied with your purchase. Should an item be missing or an item damaged from shipping, please contact us within 7 days of receipt at scrapforacure@yahoo.com and we will replace the item or do our best to reach an amicable solution with you.
Can I skip a kit if I am a monthly kit subscriber?
We tried hard on this one, but due to automatic billing cycles, we cannot allow kits to be skipped. If you have an extenuating circumstance please contact us at scrapforacure@yahoo.com and we will address the issue on a case-by-case basis.
What is your product substitution policy?
We make every effort to make each kit identical. However, due to shortages or backorders, we reserve the right to make product substitutions with products of comparable value and quality.
What is your privacy policy?
Scrap For A Cure will never share your personal information with any outside sources. Period.
Can I cancel my kit subscription?
If you have an extenuating circumstance, we will address the issue on a case-by-case basis. If your subscription is cancelled before fulfillment of terms, there will be a $15 cancellation fee. | 
